About Bask Bank
Bask Bank offers simpler, smarter ways to make your money work for you.
Building on a 20-year partnership with American Airlines, every dollar you save in a Bask Mileage Savings Account is an AAdvantage® mile earned, giving you travel rewards that grow the more you save. In just a few quick, simple steps, you can add a savings account that complements your banking products to diversify your mileage portfolio.
Bask Bank is a division of Texas Capital Bank, an established FDIC-insured bank headquartered in Dallas, Texas.
Yes. Bask Bank accounts are provided by Texas Capital Bank, which is an FDIC member. The sum of your total deposits with (i) Bask Bank; (ii) BankDirect; and (iii) Texas Capital Bank are insured up to $250,000.
The FDIC provides a Deposit Insurance Summary guide, Your Insured Deposits Guide, and the Electronic Deposit Insurance Estimator (EDIE), which allows you to calculate your FDIC insurance coverage. The EDIE calculator can be found at www.fdic.gov/edie.
If you have questions about FDIC insurance requirements, please visit www.fdic.gov or call them directly at 1-877-ASK-FDIC (1-877-275-3342).
We’re dedicated to protecting your information. Our website has security measures in place to protect against the loss, misuse and alteration of information under our control. Such security measures are accomplished with the implementation of multiple layers of security that are aligned to industry standards.
Bask Bank offers two types of savings accounts: the Bask Mileage Savings Account and the Bask Interest Savings Account. The Bask Mileage Savings Account earns one American Airlines AAdvantage® mile for every dollar saved annually. The Bask Interest Savings Account is a variable rate account that currently earns 1.25% annual percentage yield (APY).
The Bask Mileage Savings Account awards one AAdvantage® mile for each dollar saved annually. Miles are accrued daily and awarded monthly based on your average monthly balance. For example, if the account’s average monthly balance for January is $60K, you will earn 5,096 AAdvantage® miles for that month ($60K ÷ 365 × 31). If that same balance is maintained in February, you will earn 4,603 AAdvantage® miles. After one year of maintaining an average balance of $60,000, the customer will have earned 60,000 AAdvantage® miles.
For more information, see full details within our Account Agreement, Terms & Disclosures. Rates are subject to change.
AAdvantage® miles earned through Bask Bank will be added to your AAdvantage® account, and you can use these miles like others you earn from AAdvantage® partners. Please note, however, that AAdvantage® miles awarded through Bask Bank do not count toward elite-status qualification or AAdvantage® Million MilerSM status.
When will the mileage awards be processed and when can I expect to see these awards posted to my American Airlines AAdvantage® account?
Bask Bank awards the miles you earn for maintaining a balance each month on or before the 5th business day of the following month. For example, AAdvantage® miles earned throughout January will post in your Bask Mileage Savings Account on or before the 5th business day of February. Bonus AAdvantage® miles are awarded based on terms of the specific bonus offer. AAdvantage® miles earned through Bask Bank will post to your linked AAdvantage® account within 6 to 8 weeks.
You will start earning AAdvantage® miles on the business day we receive your deposit.
AAdvantage® miles are accrued daily and awarded based on your average monthly balance. If you deposit more, you will earn more miles. If you make a withdrawal, your miles earned will decrease. For example, if you start with $36,500 you will accrue 100 AAdvantage® miles each day you maintain that balance. If you then withdraw $10,000 and your new balance is $26,500, you will accrue 73 AAdvantage® miles each day. If you take all of your money out in the middle of the month, you will have earned for the days where you maintained a balance.
As long as you maintain a balance in your Bask Mileage Savings Account, you will continue earning AAdvantage® miles. Miles are awarded monthly based on your average balance. If you keep a $60,000 balance for a full 24 months, you will earn 120,000 AAdvantage® miles.
AAdvantage® miles awarded by Bask Bank for maintaining a deposit balance are viewed as interest income. This income will be reportable to the IRS and to you for the year in which the miles were posted to your AAdvantage® account.
AAdvantage® bonus miles awarded for other activities will also be considered reportable as either miscellaneous income or interest income, depending on the nature of the award. Bask Bank will issue each customer the appropriate IRS Form 1099 for the AAdvantage® miles awarded each calendar year. For more information, you can visit our Account Agreement, Terms & Disclosures.
Note: Bask Bank is not an accounting firm or law firm and is not offering tax or legal advice. Please consult with an appropriate professional regarding any questions about your personal taxes.
Your 1099-INT form will be mailed to you by January 31. This tax form is used to report the interest income you earned. If you have both a Bask Mileage Savings Account and a Bask Interest Savings Account, then you will receive two separate 1099-INT forms.
Before earning miles, you must input your AAdvantage® number to link your account. If your account is already linked, you will be notified. If you link the wrong AAdvantage® number, your miles earned through Bask Bank will not post to your American Airlines account.
Today our partnership is with American Airlines. If you aren't a member yet, click here to sign up for the American Airlines AAdvantage® program to begin earning rewards today.
About Bask Bank Accounts
You can do a wide range of activities when you log in to your account at BaskBank.com, including:
Check your balance
Transfer money securely
Schedule recurring deposits
Update your profile and preferences, including your password, alerts, and address
You do not need to switch banks. In fact, we see ourselves as additive and complement your existing bank accounts.
No account fees! You can start earning American Airlines AAdvantage® miles with no fees on your savings account.
For more information, see full details within our Account Agreement, Terms & Disclosures.
We do not offer a debit or ATM card. However, you can easily access your funds any time by sending an ACH Transfer to your account at another bank.
There is no minimum account balance. However, if your account remains unfunded for 60 days, we reserve the right to close your account.
Please contact Customer Support at 833.260.4320 or by secure message for assistance adding or changing beneficiaries. To access the Secure Message Center, log into online banking, select “More” and then select “Secure Message Center.”
We are currently not offering joint-ownership accounts. We will update you if this becomes available in the future.
The current interest rate for Bask Interest Savings Accounts is 1.25% annual percentage yield (APY).
Opening an Account
In certain instances, we may need additional information prior to opening your account. An inquiry may appear, but we do not do a credit check.
To open an account with Bask Bank, all you need to do is provide your name, contact information, and social security number. During the process, you’ll need to answer a few questions to verify your identity.
If you wish to link your account with Bask Bank to an external account using your account and routing number, we may use micro-deposits to verify your access.
Our simple micro-deposit process is as follows:
Bask Bank will make two very small deposits (e.g., $0.21 and $0.26) into your external bank account.
You’ll then check your external account to confirm the deposits have posted.
Once they have, log in to BaskBank.com and enter the two deposit amounts.
Finally, your external account will be linked to your Bask Savings Account, and you’ll be able to transfer funds to and from the accounts.
Funding, transfers and withdrawals
You have several options to fund your account:
You can initiate a transfer from the Bask Bank website or mobile app. This will process as an ACH that withdraws money from your account at another bank and deposits it to your Bask Bank account.
You can initiate a Wire Transfer from your account at another bank.
Routing Number: 111026177
Beneficiary: (Customer Name)
Beneficiary Account Number: (Customer’s Bask Bank Account Number)
You can deposit a check using the Mobile Deposit feature of our mobile app. The check must be made payable to you and must be properly endorsed. Please see the Account Agreement, Terms & Disclosures for additional guidance on Mobile Deposit.
There is no minimum funding to open an account. The minimum transfer amount is $1. If an account remains unfunded for 60 days, we reserve the right to close that account.
For more information, see full details within our Account Agreement, Terms & Disclosures.
For new customers, online transfers are limited to a maximum of $100,000 per day. New customers can make up to six online transfers per month for a maximum total of $100,000. Bask Bank may update transfer limits and number of transactions at any time based on account activity and relationship with the bank, without notification unless required by law.
If you need assistance with transferring larger amounts, please contact Customer Support at 833.260.4320.
It may take 1 to 3 business days for a transfer to process. Bask Mileage Savings Account holders will start accruing AAdvantage® miles the day we receive your funds; though depending on the type of transfer, the full amount may not be available for withdrawal immediately.
For more details, please see the Funds Availability section of the Account Agreement, Terms & Disclosures.
There’s no cap to how much money you can keep in your account with Bask Bank.
Of course, it’s your money! If you choose to withdraw any portion of your savings from Bask Bank, you will be rewarded based on the average monthly balance maintained in your account.
For more information about how you can access your funds, see full details within our Account Agreement, Terms & Disclosures.
Absolutely! Just log in to set the timing and frequency, and you’ll reach your savings goals even faster.
There are no account fees associated with your account with Bask Bank, including transfers to and from. Your external bank or a third party may, however, charge a fee.
Our routing number for both wire transfers and ACH transfers is 111026177.
If an account remains unfunded for the sixty days, we reserve the right to close that account.
You will receive a savings account statement each month, which will include your activity from the previous month.
If you believe there was an error on your transaction, please contact us at 833.260.4320 Monday through Friday between 7:00 AM and 7:00 PM CST and on Saturday between 9:00 AM and 4:00 PM CST. You can also send a secure message to customer support, by logging into your account, locating the transaction in question in the Savings tab, clicking the drop-down list button on the right-hand side of the transaction and selecting “ask a question.”
Log in to your account, select “Documents” from the menu, select your account in the initial drop-down menu and then select your statement from the next drop-down menu.
All Bask Bank accounts were automatically enrolled to receive paperless statements, tax documents and notices on June 1, 2020, so you will not have to take any action to receive paperless documents in the future.
To access your paperless statements, tax documents and notices, sign in to your online account, click “More” on the top navigation menu and click the “Documents” tile. From there, you will be able to select your account and which monthly statement or document you would like to view.
Whenever a new statement or document is ready to be viewed, you will receive an email notification alerting you that your documents are available in your online banking portal.
You will receive a paperless statement for each calendar month that your account with Bask Bank remains active.
How do I opt out of receiving paperless documents from Bask Bank and continue to receive paper documents?
To continue receiving paper statements, tax documents and notices from Bask Bank, please contact our Customer Support team at 833.260.4320 or send a written request through the secure message center.
Alerts and Notifications
We’ll notify you when there’s been certain types of activity in your account: a new transfer has been authorized, your password has been changed, a new device has been registered, etc. That way you can stay on top of your account for security and ease of use.
Once you’ve logged into online banking, select More and then Notifications and Alerts. There you can toggle on and off each type of alert.
Security alerts for changed passwords, unsuccessful login and more will be sent to you via email to flag for potential suspicious activity. But secure email exists within the online banking platform. Once you’ve logged in, you can use it to send a secure message about your account to our Customer Support team.
Your security code is a 6-digit code that may be sent to you via text or email when you log in to your Bask Bank account from a device we don’t recognize. The security code can only be used once and will expire 20 minutes after you receive it.
To update your delivery options, please log in to online banking, select the More tab then choose Security Preferences. In the Secure Delivery section, you will be able to change the phone number where you receive security codes.
To unsubscribe from marketing emails, click "Unsubscribe" located near the bottom of any marketing communication received from us.
Profile and access information
You can access your account a variety of ways.
Online: Access your account at BaskBank.com. Log in with your username and password.
Mobile App: Download our mobile app and log in with your username and password.
Customer Support: Call our US-based team at 833.260.4320 Monday through Friday from 7:00 AM to 7:00 PM CST and Saturday from 9:00 AM to 4:00 PM CST.
Our app can be downloaded via the Apple App Store or Google Play Store.
Once you’ve logged in to online banking, select the account and navigate to the Details tab. You’ll find your balance, latest deposit details and account number there. You can also see your account number on your monthly statements or call us at 833.260.4320.
We support Safari, Firefox, Google Chrome and Edge. We do not support Internet Explorer.
To change any of your personal information, log in to your account, click the More tab and choose Personal details. There you will be able to edit your mailing address, email address, and phone number. If you’d like to change the name on the account, please contact customer support at 833.260.4320.
To protect your account information, we do not provide an option to change your username online. If you have forgotten your username, give us a call at 833.260.4320 and we can help you reset it.
You can change your password in the Bask Bank app by clicking “Forgot password?” on the home screen and following the guided prompts.
Bask Bank provides telephone support Monday through Friday between 7:00 AM and 7:00 PM CST and on Saturday between 9:00 AM and 4:00 PM CST. If you can’t find what you’re looking for online or via our mobile app, feel free to give us a call at 833.260.4320.
With Bask Bank, you can earn 1,000 AAdvantage® bonus miles when you open an account before June 30, 2022, deposit at least $5,000 within the first 30 days of opening the account and maintain a $5,000 minimum daily balance for 90 out of the first 120 days that your account is open. Read the full Account Opening Bonus Terms & Conditions here.
AAdvantage® bonus miles are awarded by Bask Bank within 10 business days of completing required offer qualifications and post to your AAdvantage® account within 6-8 weeks.